NDIS Solution for Providers

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NDIS Solutions for providers

HICAPS NDIS Invoice Anyone solution allows you to process claims for plan-managed and agency-managed participants.

NDIS participants get access to easier and faster claiming solutions, and better access to their choice of health practitioner.

Provider API

Managed API for digital connectivity to NDIA data and systems for agency managed participants.

API enables the following functionality:

Service Booking
Claim submission directly to the NDIA from the CRM
Instant adjudication response
Synchronisation of Service Bookings
Automated notifications when Service Bookings change
Plan and Budget visibility

Settlement Service

The Settlement Service automates payments from plan managers to providers

Benefits to providers include:

Facilitates faster payment turnaround with 99% of payments delivered to providers on the same day as NDIS funds received
Reduces risk of payment errors
Improves financial controls
Facilitates smarter reconciliation

NDIS Invoice Anyone

Digital invoice delivery to plan managers and NDIS to streamline invoice processing and shorten payment cycles.

The NDIS Invoice Anyone solution allows you to:

Invoice Plan Managers directly
Invoice the NDIA directly
Invoice Self Managed Participants directly
Easily create and submit digital invoices using a template from any device
Track the status of invoices and get better visibility of all paid invoices
Save participant details, removing the need to re-enter information when submitting a new invoice
Reduce your payment cycle

Integrated Partners
Don't see your software partner on the list? Contact your software provider to see if they offer integration with HICAPS

Integrated Plan Managers

Sign up today and start taking advantage of our NDIS claiming solutions.

Get started by creating a HICAPS Digital Account

Want to find out more information? Email us at disabilityservices@hicaps.com.au

FAQs: HICAPS NDIS Invoice Anyone Solution

HICAPS NDIS Invoice Anyone is a digital solution which allows providers to create invoices and process claims and payments for self-managed, plan-managed, and agency-managed participants.

HICAPS NDIS Invoice Anyone allows providers to:

- Easily create and submit NDIS digital invoices using a template from any device

- Directly send invoices for all participant types (agency, plan and self-managed)

- Get better visibility of their NDIS invoicing processes by tracking the status of their invoices

- Save participant details, removing the need to re-enter information when submitting a new invoice

- Streamline operational processes and reduce payment cycle

Providers who treat NDIS participants and NDIS related supports, including allied health, therapeutic supports, transport, home and garden maintenance, equipment etc

Non-registered NDIS Providers can submit invoices to Plan Managers and self-managed participants.

If you would like to look into getting your registration with the NDIA so you can treat and claim for Agency-managed participants, we have partnered with a consultancy firm, HCPA, who are able to assist you with this and help fast track your registration. Please see HICAPS and HCPA - HICAPS for more information on how HCPA can assist.

Registered NDIS Providers can submit invoices to Plan Managers and the NDIA.

A provider only needs to be registered with the NDIS if they treat agency-managed participants, as the NDIS will only approve invoices/claims provided by NDIS registered providers.

To get started, you will need to create a HICAPS Digital Claims account. This is super quick and easy to complete and once set up with an account, you are able to begin to invoice self-managed, and plan-managed participants.

If you are a registered NDIS Provider and wish to send invoices directly to the NDIA, additionally you will need to complete the NDIS API enrolment form.

From there, our support team will review the form and be in touch with next steps.

Key Benefits to providers using HICAPS NDIS Invoice Anyone:
- Digital claims processing for plan managed and agency managed participants

- Track approval and claim status for agency managed invoices

- Streamlined administration

- Shorter payment cycles

- Synchronised data

Providers will typically get paid within 48 hours.

This is also dependent on the Plan Manager.

Settlement will be to the nominated bank account. For agency managed invoices, the NDIA will settle directly with the bank account they have registered with the NDIA.

For Plan Managers we'll use the account that the provider has nominated

The HICAPS NDIS Invoice Anyone solution caters for all NDIS participant: Self-Managed, Plan-Managed and Agency-managed participants.

The MyPlace portal only allows registered providers to submit agency managed claims.

The HICAPS solutions allows both registered and non-registered providers* to submit self-managed, plan-managed and agency-managed claims all from the one portal.

*in order to submit invoices to the NDIA, a provider needs to be registered with the NDIS

Please email disabilityservices@hicaps.com.au

Creating a HICAPS Digital Account

How do I get started on HICAPS Digital? (site.com)

How do I update my bank account details? (site.com)

Invoicing Self-Managed Participants

How to create & submit an NDIS invoice for a Self Managed Participant (site.com)

Invoicing Plan Managers

NDIS Invoice status messaging (site.com)

How to create & submit an NDIS invoice to a Plan Manager (site.com)

How to duplicate an NDIS invoice (site.com)

How to cancel a submitted NDIS invoice (site.com)