HICAPS Trinity Terminal

Transforming healthcare with easy, efficient and accurate claiming solutions for your practice. Trusted by over 100,000 healthcare providers.

HICAPS Trinity Terminal

Process claims quickly and efficiently manage multiple practitioners in one place. Get the latest in security, reliability and useability by joining over 100,000 registered health practitioners using HICAPS to manage their busy practice. With onsite installation and ongoing support from us, you'll have more time to take care of your patients and manage your practice.

  • Medicare eligibility, bulk billing and Easyclaim

  • Telehealth claiming for Medicare

  • Process claims for 100% of Private Health Insures in Australia
  • Overseas visitor health cover claiming for NIB, BUPA and Medibank

  • Process approved treatments for State Government schemes, Insurance Commission of Western Australia (ICWA) and WorkSafe Victoria

  • Multi-Merchant facility with up to 25 separate bank accounts, for either business or provider, supported per terminal

  • Single terminal for both patient claiming and EFTPOS transactions to help reduce clutter and admin costs

  • 24hr scheme connection monitoring

  • 24hr processing and market leading uptime  

Enjoy 12 months free HICAPS terminal rental*

Take advantage of 12 months FREE terminal rental* to new HICAPS customers when they settle funds into a NAB Business Transaction Account.

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Note: No fee charged to process health fund or Medicare Easyclaim transaction

Getting started and ongoing support

Getting started is easy, we’re here every step of the way ensuring a smooth transition so you can get back to what’s important. 

Step one: Apply for a HICAPS Terminal

Step two: Organise a time for our technician to come and install the terminal

Step three: Receive onsite training to understand the terminal functionality and how to process claims on the day of installation.

Step four: You’re all set to go and if you need any support our friendly team are here to help. 

Our Support Hub let’s you find the answers without needing to contact us. If you like the human touch, our team are always keen to resolve any issues quickly, answer any questions and offer support.

Integrate your Practice Management Software

Integrate your PMS to process claims quickly and securely, improve accuracy and decrease time for end-of-day reconciliation. Learn more about PMS Integrations.

HICAPS Accounts Online

HICAPS Accounts Online is a secure online portal that puts health fund claims through your terminal at your fingertips, offering flexible reporting to enable you to quickly reconcile all private health fund claims processed. 
 
It’s intuitive and easy to use, plus there are three levels of service available, giving it the flexibility to suit practices of all sizes.

You’ll have access to a suite of features that can help you run your business.

Multi-level security

HICAPS Accounts Online is password protected with three levels of access. This means you can control who uses the system, and the features they can use.

Flexible reporting on demand

Access statements for reconciliation, produce daily and summary transaction reports.

Easily manage your account

Quickly reconcile your transactions details daily, view monthly statements and make changes to the setup of providers on your HICAPS terminal.

HICAPS Accounts Online Functionality by User Access Level

Make the switch

Make the switch today and join over 100,000 practitioners who choose HICAPS for their healthcare claiming.